Terms And Conditions For Your scientific games Account
These terms and conditions are the agreement between you and scientific games, and they set out what you accept when you open an account, move money through JazzCash...
Where These Clauses Apply To You
These terms apply wherever we open accounts, but a few clauses read differently depending on where you live, so the wording shown for your region is the one that governs your account. Payment sections name the rails we support for Pakistani accounts — JazzCash, Easypaisa, SadaPay, NayaPay and Raast — together with the timing we follow once a transfer clears. Where local
law permits us to offer a market, the regional clause stands; where it does not, that part simply does not apply to you, and the rest of the agreement continues as written. We revise the wording from time to time and mark each change with a date, and the version you accept at registration binds both sides until a later revision is
published and shown to you.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
Reaching Us About A Clause
A clause you do not fully follow should never cost you a withdrawal, so we keep three direct channels open for agreement questions. Each one reaches the same account team that handles your payments, which means the answer you get about a timing line or a closure condition matches the wording printed above it. Bring your account number and the clause heading when you write in, and we can quote the exact sentence that applies to your account instead of sending you back to read the whole page again.
Policy Help Chat
Open the chat window from your signed-in account and our team will walk you through any clause you are unsure about, including how a withdrawal condition applies to your own account record.
Terms Email Desk
Write to the policy desk with your account number and the clause heading, and we will reply in plain English with the wording that applies to your region and payment rail.
Support Hours
Our Pakistani account team answers clause questions between 9am and 11pm local time, seven days a week, and passes anything complex to the drafting team for a written follow-up.
How We Write These Clauses
The people who operate your account also write the rules that sit on it, and that shows in the way these clauses are shaped. Payment timing, identity checks...
Clause Drafting
Every clause here is written by the same team that writes our withdrawal and identity rules, so payment wording, account...
Plain English Style
We write in clear Pakistani English rather than legal shorthand, which means one reading usually settles the question, and you...
Dated Revisions
Each change to these terms carries a revision date and a short line explaining what moved, so you can see...
Payment Wording Checks
We check our payment clauses against how JazzCash, Easypaisa, SadaPay, NayaPay and Raast actually settle, so the timing and naming...
Regional Law Watch
Our team tracks how account rules differ across the supported regions we serve, and flags when a clause reads differently...
Account Security Terms
Sign-in rules, device checks and password reset conditions appear in full here, written alongside our security team, so you know...
How This Page Sits With Other Policies
These terms are the backbone document, and the shorter policies around them borrow the same definitions rather than inventing new ones. If you read the withdrawal rules, the...
| Privacy Notice | Sits beside these terms and uses the same definitions for account, device and sign-in records, so the words you read here mean the same thing when you open the privacy notice. |
|---|---|
| Cookie Notice | Follows the same structure and revision dating as this terms page, and it names the same regional scope, which keeps the two documents readable side by side without contradiction. |
| Fair Use Rules | Covers how we treat unusual betting patterns and shared accounts, and it cross-refers to the closure clauses here rather than restating them in different words. |
| Withdrawal Terms | Explains verification steps and processing windows for JazzCash, Easypaisa, SadaPay and Raast, using the same payment names and timing language that this terms page relies on. |
| Account Security Policy | Sets out device checks and password rules in the same order as the security clauses here, so you never have to relearn the layout while switching between the two documents. |
| Complaints Procedure | Describes how a dispute moves from support to a written decision, and it points back to the liability wording on this page instead of setting separate limits. |
| Promotional Credit Terms | Names the conditions attached to any credit we place on an account and borrows the same wagering and expiry definitions used in the main terms, keeping the pair consistent. |
What You See On This Terms Page
This page is built to be read on a phone at whatever hour you actually open it, so the layout does most of the navigation for...
Clause Menu
A sticky side menu lists every heading on this page, so you can jump straight to payment clauses, closure rules or jurisdiction wording without scrolling through sections you do not need.
Revision Line
A dated line near the heading shows when these terms last changed, and it describes in one sentence what moved, which matters when you compare an older saved copy.
Summary Box
A short plain-language box sits above the full clauses and states the main points in everyday words, while the numbered clauses underneath remain the wording we rely on.
Payment Chips
Chips naming JazzCash, Easypaisa, SadaPay, NayaPay and Raast sit beside the payment clauses, so the rail you actually use is easy to match to the correct wording.
Region Switcher
A selector shows how clauses read for different supported regions, so you can confirm the wording that applies to a Pakistani account before you accept anything.
Contact Strip
A contact strip at the foot of the page carries the support hours and the policy desk address, so a question about a clause never leaves you hunting for the right channel.